{"id":2718,"date":"2022-03-22T23:49:27","date_gmt":"2022-03-22T23:49:27","guid":{"rendered":"http:\/\/kaceymorrow.com\/361\/?page_id=2718"},"modified":"2022-04-19T17:09:54","modified_gmt":"2022-04-19T17:09:54","slug":"project-1","status":"publish","type":"page","link":"http:\/\/kaceymorrow.com\/361\/project-1\/","title":{"rendered":"Project 1: Humanizing Product Design"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For this first project, you will be assigned a task\/problem area by a Senior Product Designer\/Alumni for a large corporation to make a human-centered incremental change to their product. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The final outcome should be validated and determined by the discovered pain points and opportunities found throughout your research.&nbsp;Push yourself to think out of the box within the provided constraints. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11am Section:<\/strong>  <strong><a href=\"http:\/\/kaceymorrow.com\/361\/etsy-keep-commerce-human\/\">Etsy Assigned Tasks<\/a>  <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2pm Section:<\/strong>  <strong><a href=\"http:\/\/kaceymorrow.com\/361\/alaska-airlines-creating-an-airline-people-love\/\">Alaska Airlines Assigned Tasks<\/a>  <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand Guidelines: <\/strong>You can find the company brand guidelines in the class Google Drives which are accessible via our <a href=\"http:\/\/kaceymorrow.com\/361\/slack\/\">#0_classinfo Slack Channel.<\/a> <br><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">EXAMPLES<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AirBnB UX Capstone Examples:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/autumn-dirksen-design.com\/airbnb.html\">https:\/\/autumn-dirksen-design.com\/airbnb.html<\/a><\/li><li><a href=\"https:\/\/www.erinjamesdesign.com\/airbnb-volunteer-case-study\">https:\/\/www.erinjamesdesign.com\/airbnb-volunteer-case-study<\/a><\/li><li><a href=\"https:\/\/katietrandesignportfolio.myportfolio.com\/airbnb-ecohub\">https:\/\/katietrandesignportfolio.myportfolio.com\/airbnb-ecohub<\/a><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Product Reboot Examples<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/1_b5HOxpr7uVqqNBWL1PxPW8y74wug3an?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Student Case Study and Prototype Examples (opens in a new tab)\">Student Case Study and Prototype Examples<\/a><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>[expand title=&#8221;Professional and Spec Work Case Study Examples:&#8221;]<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/uxdesign.cc\/fitbit-a-usability-case-study-b23e4c539c3c\" target=\"_blank\">FitBit<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/work.co\/virgin-america\/\" target=\"_blank\">Virgin America Web<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/uxplanet.org\/redesigning-airbnbs-mobile-app-6df477b633fd\" target=\"_blank\">AirBnb<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/blog.prototypr.io\/runkeeper-a-usability-case-study-2749e2403ef2\" target=\"_blank\">Runkeeper<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"http:\/\/simonpan.com\/work\/bikes-case-study\/\" target=\"_blank\">London by Bike<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/medium.com\/inspiration-supply\/redesigns-concepts-for-google-apps-b85f2f4ded8d\" target=\"_blank\">Redesigns &amp; Concepts for Google Apps<\/a><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>DELIVERABLES<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All deliverables uploaded to your team folder on the class Google Drive. You can find the link to the Google Drive on <a href=\"http:\/\/kaceymorrow.com\/361\/slack\/\">#0_classinfo Slack Channel.<\/a> <\/p>\n\n\n\n<p class=\"has-text-color has-blue-color wp-block-paragraph\">[expand title=&#8221;Prototype&#8221;]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Interactive Hi-Fi Prototype created in preferably Adobe XD or Figma (or Sketch). Provide a link to a working Interactive prototype and receive critique and feedback throughout.<strong> Link to final prototype in your Case Study and turn in link on a Google Doc.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n\n\n\n<p class=\"has-text-color has-blue-color wp-block-paragraph\">[expand title=&#8221;Pitch&#8221;]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your presentation will be in the form of a pitch, therefore you will be structuring your dialogue as if the class were the client\/investors. The Senior Product Designer who provided the task will be in attendance. The presentation will be no longer than <strong>6 minutes.<\/strong> Introduce us to the problem, main insights from your research, audience, your solution, and your rationale for how you designed the product. Then follow it by showing off the solution with clear screen grabs, mockups, clickable prototype, and\/or any optional animations that showcase different features of your redesign. Wrap it up with summary and visionary statements. <strong>Upload a PDF, Figma Link, Google Slides, Power Point, or Keynote document.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/drive.google.com\/drive\/folders\/1Q4Yi39Ud5KYlqple7ZbkOb0FlA487ofN?usp=sharing\" target=\"_blank\">Student Pitch Examples<\/a><\/strong><br><br><strong>Format:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Emotional Connection\/Hook:<\/strong> Start by establishing an emotional connection in order to improve your chances to convince your audience. You can pose questions or provide personal anecdotes for example.<\/li><li><strong>Show the Problem (why\/who): <\/strong>Convince your audience that you are addressing a substantial problem that is worth solving.<ul><li>What was the assigned task?<\/li><li>What is the problem?<\/li><li>How do you know if it\u2019s a problem? What main research and findings do you have that backs this up?<\/li><li>Who are you solving this problem for?<\/li><\/ul><\/li><li><strong>Draw the Solution (how): <\/strong>Show how you are aiming to solve the problem in general lines, without exposing your product (yet).<ul><li>What are some of the alternative solutions that people are using today?<\/li><li>Why are they not working out for them?<\/li><li>What is your solution and primary goals?<\/li><\/ul><\/li><li><strong>Introduce Your Product (what):<\/strong> Create the first brand impression and expose your (awesome) product to the world like a true boss.<ul><li>Show us the main changes to your product and how they directly relate to your solution, goals, problems, and assigned task. <\/li><li>Walk us through your designs via clear screen grabs, mockups, clickable prototype, and\/or any optional animations that showcase different features of your redesign.<\/li><\/ul><\/li><li><strong>Make them imagine (vision):<\/strong> Grab back their attention and make them remember your pitch. Wrap up by providing your vision and future of your product.<ul><li>Remind your investors why they should care.<\/li><li>What is your vision and\/or future goals?<\/li><li>Why are you driven to achieve this vision?<\/li><\/ul><\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n\n\n\n<p class=\"has-text-color has-blue-color wp-block-paragraph\">[expand title=&#8221;Case Study&#8221;]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be be writing a case study that addresses the following outline, which helps to evaluate your solution to the design challenge. It narrates your journey through decision-making and learning insights. Your case study will be approximately 1000 words with plenty of photos, mock-ups, process, etc. <strong>Upload a PDF, Figma Link, or Google Slides document.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/drive.google.com\/drive\/u\/1\/folders\/1_b5HOxpr7uVqqNBWL1PxPW8y74wug3an\" target=\"_blank\">Student Case Study Examples<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outline:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A. Background:<\/strong> A brief introduction to the project: the assigned task, timeline\/phases, product\/company background information, team, and team contributions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B. Problem:&nbsp;<\/strong>What problem did you set out to tackle? Give only a brief summary\/introduction to the problem here, because you will be digging deeper in the process later of how you discovered the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C. Solution:<\/strong> What was your proposed general solution? Again, you really only need to provide a brief summary\/introduction to the solution here, since you will be explaining more thoroughly later in the document.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D. Process:<\/strong> Dig Deeper: What steps did you take to reach the final product?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em><strong>Research:\u00a0<\/strong><\/em>Product research, user research, competitor benchmarking. What did you learn about your product, your primary user, and the competition?<\/li><li><strong><em>Framing\/Hypotheses\/Objectives<\/em><\/strong>: What framing questions did you ask\/answer? What did you want to find out? What primary assumptions\/hypotheses about the product and user did you make initially? What did you think you already knew and what did you want to validate? What objectives did these translate to?<\/li><li><strong><em>Pain Points &amp; Opportunities<\/em><\/strong>:\u00a0What pain points and opportunities did you discover through earlier research, interviews, user journey maps, and your survey?\u00a0<\/li><li><em><strong>Personas:\u00a0<\/strong><\/em>What personas did you develop? Who was your target audience and how was that determined? Who is typically excluded?<\/li><li><em><strong>Validating Hypotheses<\/strong><\/em>:\u00a0After understanding your user and finding all of the pain points and opportunities, what initial hypotheses were validated and what unexpected results did you discover? How did you cluster and translate your findings using the &#8220;How Might We&#8221;exercise?<\/li><li><strong><em>Define<\/em><\/strong>: What were your user, business, and product goals? How did you prioritize them? What was your product statement? Why did you choose the concept that you did?\u00a0<\/li><li><strong><em>Build:<\/em><\/strong>\u00a0What scenarios and user flows did you explore and land on?<\/li><li><strong><em>Iterate<\/em><\/strong>: What were the various layouts you explored? Show and explain sketches\/wireframes, lo-fi prototypes, and hi-fi prototype. What feedback did you get on the various design phases and what did your styleboard look like?\u00a0<\/li><li><strong><em>Testing &amp; Analysis<\/em><\/strong>:\u00a0How were the prototypes implemented? What did you learn from your lo-fi and hi-fi prototype usability tests? Provide the main take-aways from your results.\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E. Outcome:&nbsp;<\/strong>What was the end result?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Final Product \u2013&nbsp;<\/em><\/strong>Show your final designed screens and highlight the key features related to your redesign.&nbsp;<\/li><li><em><strong>Product Scenario\/Story \u2013<\/strong>&nbsp;<\/em>Describe your redesigned product being used in context. Write a detailed full scenario of your product in action by a primary user persona. Or draw a storyboard with characters using your product to paint a fuller picture.&nbsp;<\/li><li><strong><em>Challenges \u2013&nbsp;<\/em><\/strong>Describe challenges you had to overcome.<\/li><li><strong><em>Reflection \u2013<\/em>&nbsp;<\/strong>What did you learn from completing this project?<\/li><li><em><strong>Vision\/Future Goals \u2013<\/strong><\/em>&nbsp;Is there any room for growth with this project? <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">EVALUATION<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">55% Concept\/Design\/Usability<br>20% Case study<br>15% Pitch (visual, verbal, storytelling)<br>15% Collaboration\/Professionalism<\/p>\n\n\n\n<p class=\"has-text-color has-blue-color wp-block-paragraph\">[expand title=&#8221;Click to see Rubric&#8221;]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Concept<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>concept: strength, innovation, addresses specific task<\/li><li>level of product differentiation (from original product and competition)<\/li><li>solution meets target user&#8217;s goals based upon thorough research<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Design<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>overall visual structure<\/li><li>overall typography<\/li><li>iconography<\/li><li>integration &amp; quality of branding<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Usability<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>overall clarity of solution\/product<\/li><li>information architecture\/user flow<\/li><li>appropriate quantity &amp; quality of content<\/li><li>clarity &amp; consistency of buttons\/interactions<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pitch<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>explanation &amp; clarity of overall problem, solution, &amp; vision<\/li><li>demonstration of features, interaction, context, differentiation, &amp; demographic<\/li><li>verbal presentation skills \/ visual design of pitch <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Case Study<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>clear &amp; convincing introduction\/argument:&nbsp;<\/strong>explaining the task, timeline, team contributions, product\/company background, problem statement, solution statement, personas<\/li><li><strong>demonstration of process:&nbsp;<\/strong>product &amp; user research, competitor benchmarking, framing\/hypotheses\/objectives, interviews, user journey maps, survey<\/li><li><strong>demonstration of concept evolution:<\/strong>&nbsp;how might we&#8217;s\/affinity map, prioritized goals, product statement, scenarios\/user flows, wireframes, prototypes\/usability testing (various rounds of iteration), style board<\/li><li><strong>explanation of outcome:&nbsp;<\/strong>final designs, final product scenario\/story, challenges, reflection, and vision<\/li><li><strong>design, organization, and clarity<\/strong>&nbsp;of case study &amp;&nbsp;<strong>appropriate amount of content or depth<\/strong>&nbsp;<em>(1000 words + images)&nbsp;<\/em><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Collaboration\/Professionalism<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>team evaluation <em>(collaboration, communication, respect, integrity, motivation, timeliness)<\/em><\/li><li>level &amp; value of contribution to project<\/li><li>overall class participation related to project \/ meeting checkpoints for project<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">PROJECT SCHEDULE<\/h2>\n\n\n\n<p class=\"has-text-color has-blue-color wp-block-paragraph\">[expand title=&#8221;Click to&nbsp;see schedule details&#8221;]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WEEK 1<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tues, 3.29:<\/strong> Introduce Project 1. <br><em>Due Next Class:<\/em> Product and User Research, Competitor Benchmarking, Framing\/Hypotheses\/Objectives<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thurs, 3.31:<\/strong> Work<br><em>Due Next Class:<\/em> Interviews, Survey, User Journey Maps, Personas<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WEEK 2<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tues, 4.5:<\/strong><em> <\/em>&#8220;How Might We&#8221; Questions\/Affinity Mapping, Set Goals, Write Product Statements<br><em>Due Next Class:<\/em> &nbsp;&#8220;How Might We&#8221; Questions, Goals, Product Statements, plus<br>Site-Map, Scenarios, User Task Flows<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thurs, 4.7:<\/strong>  NO CLASS<br><em>Due Next Class:<\/em> Wireframes, Paper Prototyping<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WEEK 3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tues, 4.12:<\/strong> Paper Prototype Usability Testing<br><em>Due Next Class:<\/em> Key Takeaways, Style Boards, Hi-Fi building<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thurs, 4.14:<\/strong> Tarot Cards of Tech<br><em>Due Next Class: <\/em>Adjustments to Product\/Hi-Fi Prototype<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WEEK 4<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tues, 4.19:<\/strong> Hi-Fi Usability Testing<br><em>Due Next Class: <\/em>Key Takeaways\/Adjustments to Product<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thurs, 4.21:<\/strong> Work<br><em>Due Next Class:<\/em> Finalize product. Create Pitch. Start Case Study. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WEEK 5<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tues, 4.26: Deadline &#8211; Pitch &amp; Prototype. Give Pitch in Class.<\/strong> <br><em>Due Next Class:<\/em> Case Study<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thurs, 4.28:<\/strong> <strong>Case Study due<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[\/expand]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For this first project, you will be assigned a task\/problem area by a Senior Product Designer\/Alumni for a large corporation to make a human-centered incremental change to their product. The final outcome should be validated and determined by the discovered pain points and opportunities found throughout your research.&nbsp;Push yourself to think out of the box [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2718","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/pages\/2718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/comments?post=2718"}],"version-history":[{"count":38,"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/pages\/2718\/revisions"}],"predecessor-version":[{"id":3212,"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/pages\/2718\/revisions\/3212"}],"wp:attachment":[{"href":"http:\/\/kaceymorrow.com\/361\/wp-json\/wp\/v2\/media?parent=2718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}